TUYÊN TRUYỀN VỀ THỰC HIỆN QUY TẮC ỨNG XỬ TẠI BỆNH VIỆN SẢN NHI AN GIANG NĂM 2018

DANH MỤC CHIA SẼ
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  Nhằm nâng cao kiến thức, kỹ năng chuyên môn, đạo đức nghề nghiệp và văn hóa giao tiếp, ứng xử của đội ngũ cán bộ, viên chức, người lao động, đáp ứng sự hài lòng của người bệnh, ngày 13/10/2018 vừa qua, Bệnh viện Sản Nhi An Giang đã tổ chức thành công chương trình Tuyên truyền về thực hiện Quy tắc ứng xử năm 2018.

BS.CKII Huỳnh Hoàng Huy – Phó Giám Đốc Bệnh viện

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  Chương trình đào tạo cho nhân viên bệnh viện Sản Nhi về kỹ năng mềm “Chăm sóc khách hàng dành cho nhân viên y tế”, với giảng viên là Cô Nguyễn Thị Thu Hà – Ths.QTKD chuyên giảng dạy về tư vấn đào tạo lĩnh vực y tế.



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ThS.QTKD Nguyễn Thị Thu Hà – Giảng viên chương trình

  Nhân viên bệnh viện được học kiến thức và thực hành bằng hình thức chia đội nhóm tham gia xử lý các tình huống ứng xử do Giảng viên thử thách. Các nhóm tham dự là cán bộ, viên chức, người lao động công tác tại các Khoa, Phòng trực thuộc bệnh viện Sản Nhi An Giang. Các yêu cầu thử thách tập trung vào những vấn đề, sự việc, tình huống đã và đang diễn ra tại các đơn vị y tế.

tyuentruyen1

  Kết thúc thử thách các đội đều mang đến những thông điệp khác nhau nhưng đều tập trung ca ngợi, biểu dương những cán bộ, viên chức y tế thực hiện tốt quy tắc ứng xử, y đức, đồng thời phê phán những biểu hiện chưa đúng hoặc các hành vi tiêu cực gây bức xúc cho người bệnh và xã hội.

  Quy tắc ứng xử, y đức là phẩm chất tốt đẹp của người làm công tác y tế và được biểu hiện ở tinh thần trách nhiệm tận tụy hết lòng phục vụ người bệnh. Có thể thấy rằng, nâng cao quy tắc ứng xử của cán bộ, công chức, viên chức, người lao động đang làm việc trong các cơ sở Y tế hiện nay đóng vai trò hết sức quan trọng, không chỉ có ý nghĩa chính trị – xã hội sâu sắc, mà còn là việc làm thường xuyên, mang tính cấp bách của ngành Y tế, nhằm nâng cao hiệu quả chăm sóc sức khỏe nhân dân và tạo niềm tin cậy, yêu mến của nhân dân đối với người thầy thuốc.

CN Võ Thị Kim Hoàn

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